Usacomplaints.com » Business & Finance » Complaint / Review: Credit One Bank - Horrific Customer Service. #563410

Complaint / Review
Credit One Bank
Horrific Customer Service

I created a cost to Credit One Lender on 2/20. On 2/24 exhibited a credit for that cost I created. Nevertheless, my accessible credit didn't replicate the cost I simply created. I named support and also the CSR described the cost I created have to be confirmed by my lender. I discussed the resources had infact been launched from my lender. The CSR wouldn't I would like to obtain a term in edgewise. I discussed again. The resources aren't any longer offered at my lender, oneself recognizes the cost, what else must be confirmed. The CSR then informs me the resources I simply paid wouldn't be accessible until 3/02. WHOA! This doesn't seem sensible. I requested to consult with a boss. The boss, or whoever, instantly rattles off some rhetoric about opposite funds, again I'm not able to obtain a term in, and ignorantly requires easily have actually worked to get a lender and describes that she's which I don't understand bank methods. I am considering to myself, why might I care, I'd like to understand why my cost I simply created isn't reflective in my own available credit. I requested, "your telling me that it requires 9 times for resources to become available. The boss says undoubtedly, YES! I questioned how come this-not constant on the regular basis. She claims "I don't know" wow! I-say ok" Let Us do that, I do want to spend the remaining of the total amount today and close the card. The boss replies, Ok! Places me on store. I remain on store for 10 moments, nothing, I ultimately hangup since it is apparent what she's performing, awaiting me to hang-up. I am sure I wont get a phone from their website. I'm likely to pay the remaining of the total amount via W Of The billpay. I have completed this before Also It requires one day to clear. Unreal!


Offender: Credit One Bank

Country: USA   State: Georgia   City: Atlanta

Category: Business & Finance

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