I obtained a-3-month free trial offer interval for XM Satellite Radio in my own fresh 2010 Toyota Prius. I never used the XM. At the conclusion of the free interval, XM telephoned my spouse and offered him a tough market.
They told him that people might have another month free of charge. I have no idea why he decided to another free month w/d I never applied it (I am the main driver of the automobile), but he did. Next free month was up, I acquired a $38 bill within the email for that the following month, and so I named to protest.
XM's customer support division is completely horrible. The very first woman I talked to might hardly speak Language, and he or she hung-up on me after I had been on-hold for more than 30 minutes. The 2nd person I talked to terminated the consideration but declined to stop the $38 service charge. I required to talk t / a supervisor, also it got over one hour to ultimately talk to a supervisor. He likewise declined to stop the $38 charge to get a support I did not need and not applied. He explained they had an archive that people named them in November and requested them to increase the XM. I told him his documents were wrong w/d his declaration was an entire rest. I also informed him that I believed his organization was doing fraud which I had been likely to begin processing grievances and searching for a lawyer who'd document a-class action suit against them. He did not care. The whole procedure required more than 2 hours.
After much study, I've unearthed that you will find a large number of people like me available that XM has cheated. I really hope the national gov't, state gov'ts, or a lawyer is going to do anything about them.
I'd recommend all anyone thinking about satellite radio never to conduct business t / the corporation. For almost any individual purchasing a new-car, do not purchase a car that's XM packed onto it. Create the vehicle business go down before you drive-off the ton w/d the people at XM satellite radio are total scheisters and certainly will believe nothing about taking your hard earned cash from you.
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