Usacomplaints.com » Business & Finance » Complaint / Review: Credit One Bank - Will not handle a dispute by phone!. #529877

Complaint / Review
Credit One Bank
Will not handle a dispute by phone!

I observed an unacceptable cost on my bill dated 11-23. It had been published on the declaration dated 11-25. I named on 11-27 to inform them this was a fake cost and also the woman who assisted me insisted this cost wasn't prepared however as she didn't actually view it within the "awaiting procedure" cost region. I described it was on my declaration, and he or she extended to demand that it'dnot been billed however and also to delay a couple of days and call-back.

I examined the cost online also it was actually on my bank card statement dated 11-25, and so I called back again to start a challenge. The individual there informs me to repeat my statement, group the disputed cost, and send it, as it suggests about the back of my statement. I expected him to start the challenge by telephone and he explained he can't. After I insisted on talking with a supervisor, he set me on-hold subsequently explained to call-back in a.

I told him I'd shut the consideration if he couldn't place me touching a within fifteen minutes, and that I would happily keep. He mentioned I really could not maintain, but he'd assist me shut my bill.

I gave him my telephone number and informed him that I needed a to call-back within half an hour, or even the next phone I created is always to shut my bill.

Obviously, no-call...

Unfortunate part is shutting the consideration affects OUR Credit Score...

Don't subscribe to a credit card with these folks...


Offender: Credit One Bank

Country: USA   State: Nevada   City: Las Vegas
Site:

Category: Business & Finance

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