Complaint / Review
First Consumers National Bank
FCNB NEWPORT NEWS RIPOFF NOT PROCESSING PAYMENTS IN A TIMELY MANNER & LATE FEE CHARGES slow prossessing outlandish rip-off late fees

As of yet, I too, have not incurred late fees for my June payment which still has not posted after three weeks. My May payment posted in three days! I tried several different ways to get a live person to speak with and was finally able by acting as if I was going to make another payment to my account.

I was informed, as I'm sure the rest of you were, to just "write a letter" to the following address and it will be taken care of. As of this morning, my June 23rd checked that was mailed still has not cleared. I was informed last night that the mail might have gone to "the old address" and they are having "problems" with the payments being forwarded to FCNB's new address.

I refuse to pay any additional late fees which may be on my July statement. FCNB conveniently raised their fee $35.00 on the June statements just to suck all of us dry.

I will be filing an additional complaint with the Attorney General's office in the state of Florida.

Please contact me if there is any talk of a Class Action Lawsuit. I would be extremely interested.

Kim
Bradenton, Florida
U.S.A.