I have a checking account at td bank. I received 3 consecutive charges for overdrawing my account. When i saw my account, i did not have a negative balance. The customer service agent that i spoke with said that she could not help me because i was not at my regular branch. I called my original branch and they would not put me through to the bank manager. I was diverted to csr and told that because i qualify to use my account into the negative, i have to encur these charges. I said that i was never advised about this policy and they said that did not matter. When i looked at my account, it was not negative. Td bank did not update my account for a couple of days and then updated it with the charges to go into the negative. I just want the $105.00 because this is my grocery money and i was not informed of this policy. Why would a bank ever allow someone to overdraw their account?
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