Usacomplaints.com » Business & Finance » Complaint / Review: Citizen s Bank - Customer Service-Overdraft Fees. #518503

Complaint / Review
Citizen's Bank
Customer Service-Overdraft Fees

I've also had issues with Citizens Bank. On October 2 I obtained my Social Security Direct Deposit. Additionally on that day there is a check from 7 weeks before which was banked from the lender. This check was to a classic landlord that I used-to have, and long ago he explained he never obtained this check, and so I ceased cost about the check and got a lender check for that cash and delivered that onto him. Today after 7 weeks he were able to cash the check. The financial institution never named me to inform me that the “stale Check” had been banked, and that I didn’t realize that “stop payments” were just advantageous to six months, therefore the lender paid this “old check”. Today since this occurred and that I didn’t learn about it, it overdrew my consideration and that I returned a lot of additional inspections. It had been just after calling customer support that I then found out that “stop payments” were just advantageous to 6 months which the financial institution shouldn’t have banked this “stale check”, but I had been informed that it had been as much as the restrictions descretion.

Today the costs that arrived in as a result of this amounted to significantly more than $900. I had been stressful. I got struck with fees along with costs. Our wife’s direct deposit wound up starting our consideration before we're able to quit it, and it settled all their costs down and left us hardly any cash for food to supply our group of 5.

Also during this period I had been operating out-of Insulin (I'm a kind 1 diabetic) and that I also provide Extra Progressive Multiple Sclerosis. Well I required Insulin for my push and also the lender declined to release the costs they had on our consideration. I wound up have an MS style twice and wound up within the IM. I also obtained 2 perscriptions that must be stuffed to be able to overcome this style.

I called the financial institution along with a excellent customer support consultant called Madona assisted me out and freed-up $78. To ensure that I really could obtain the medications filled, after which after I visited the financial institution I had been informed that I really could not consider the cash out since people had set a hang on my consideration and also the one individual who might consider the postpone wasn't because evening. I had been subsequently escourted from the lender and was informed that Corporate Protection would be I'd not return the costs that I've compensated if she'd something related to it.

I subsequently called customer support and stuck a problem together. Home point I understand the statements division is delivering me another affidavit within the email, which period they need me to try and find my previous landlord to ensure that he is able to signal it stating he did infact get cash from our consideration. Could you think that? I’m certain he’ll indication that? Right?

I had been informed by Individuals Bank that I can't shut my consideration at this time since it has become back to being damaging again, so when I attempted to start another consideration having a various lender I had been informed that due to people bank I'd need to watch for that consideration to become resolved before I will start another bill elsewhere. Therefore today my spouse is preventing her immediate deposit and that I need to contact Social Protection to ensure that them to prevent their immediate deposit.

I’m considering lacking a banking account at-all, I’m considering obtaining a secure, after which simply obtaining money requests for all of my expenses.

Thanks CITIZEN’S LENDER for encourgaing me not to trust banks!


Offender: Citizen's Bank

Country: USA   State: New Hampshire   City: Pittsfield

Category: Business & Finance

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