Usacomplaints.com » Business & Finance » Complaint / Review: AT&T Enhanced Billing/Total Protection Plus charges - Unauthorized Total Protection Plus charges. #509824

Complaint / Review
AT&T Enhanced Billing/Total Protection Plus charges
Unauthorized Total Protection Plus charges

Named to confirm precisely what the Increased Services Payment was on our AT&T Business Account. It states: Charged With Respect To Whole Protection Plus, LLC. For Preium Voicemail Monthly Charge for $14.95 and MS-Condition/Local Duty of $1.05 so an overall total of $16.00/mth is what we've been spending money on this alleged "support". After obtaining the run-around on which organization is receiving this to out COMPANY AT&T consideration, I eventually talked having a Consultant having said that this cost was prepared on SEPT 20! I would like to start stating that it's TODAY SEPT 28!!! FOUR DECADES of those regular costs to the consideration! I questioned who approved these costs to start with and he or she explained the individuals title that was a worker which was no further around and hadnt been for nearly 2 yrs! Not just that, but he was simply our workplace athlete! Nowhere NEAR having agreement to statement to the consideration. But did the corporation take some time out to confirm that? NO! Therefore within the amount of the $ decades we've taken care of $816.00 for NOTHING. Following the Repetition noticed how puzzled I had been she instantly asked was this individual approved to statement this towards the ORGANIZATION consideration before I really could actually obtain a term out-of my mouth & after I stated No he was only a runner for this workplace she needed care of those costs with no question asked. She got acceptance to credit back 49 WEEKS of costs $732.55 duty! Which instantly showed me this really is definately something common with this particular organization. They did credit this quantity above but nonetheless was NEVER approved to bill SOMETHING for this acct therefore make sure to examine ANYTHING in your statement. When there is anything that you don't identify-PHONE about this instantly. These businesses are clever and certainly will bill you for crap you didnt actually purchase/demand before you discover it in your statement and phone to ask onto it.in case you've this in your statement, nor possess the quantity-it's: 1-888-293-3724


Offender: AT&T Enhanced Billing/Total Protection Plus charges

Country: USA   State: Mississippi   City: Jackson
Site:

Category: Business & Finance

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