Usacomplaints.com » Business & Finance » Complaint / Review: Chase Auto Finance - Harrassing, Rude Representatives, Horrible Business Practices Treat Loyal, Paying Customers Like They re NOTHING. #486806

Complaint / Review
Chase Auto Finance
Harrassing, Rude Representatives, Horrible Business Practices Treat Loyal, Paying Customers Like They're NOTHING

I borrowed my automobile thru Pursuit via the dealer I bought through. Ok and so I had never had a late-payment in nearly 2 yrs my spouse and that I were along the way of shifting after I obtain a phone from our aged neighbors stating that there is a tow truck requesting me and searching for my vehicle I'd no idea why and so I went online to check out our bank material and understood I'd overlooked within the middle of all of the shifting to pay for the Pursuit cost however it was just 5 times late and so I believed there's no means they're attempting to repo my automobile. Well I contact Pursuit up instantly to determine and affirmed it had been them seeking to repo my vehicle I requested them in regards to a grace time since I'd never heard about anybody giving out a repo vehicle if you should be just five times late that's when she explained they might repo my vehicle easily was one-day overdue ~ I'd never in my own lifestyle heard about any such thing.

Well here it's another 24 months in the future (this factor is nearly reduced) and again, we've had no late payments since actually we've usually often compensated early; nicely my spouse was set off and we got per week behind on our expenses but again we weren't more than 7 nights overdue with this vehicle payment plus they contact my spouse and therefore are asking him and being therefore really rude to him ostensibly he experienced as though he had been interrogated about his work, the cost, our target where the automobile was left at. Therefore he got disappointed and requested them why these were being thus bothering and rude and informed them we'd never had a late-payment in 4 decades apart from 1 prior period he then requested them when they simply wished to come and get the vehicle simply because they extended to push and push when he explained he was let go requesting him if he'd every other income source, etc. Essentially none of the company we were just a few times overdue plus they hung-up on him following the concerns and disrespect. They simply put up.

Just how can these folks not need a grace time? Does not every other trustworthy lender or fund organization in the united states have one. Just how can they send anyone to repo your automobile after 5 times and threaten to complete it if you should be one-day overdue.

I believe this is actually the rudest many bothering organization I've actually handled and that I WOn't ACTUALLY do any kind of company together again. While this factor gets reduced (this season thank God!) I'll never look-back and that I am informing everybody I understand... PREVENT PURSUIT NO MATTER WHAT

All I will do is move my mind at this organization and question how they are able to handle FAITHFUL, SPENDING CUSTOMERS SUCH AS THIS.


Offender: Chase Auto Finance

Country: USA   State: Texas   City: Ft. Worth

Category: Business & Finance

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