Misleaders: wachovia mortgage, fsb. We recently refinanced 2 current Wachovia Mortgages into one. Just before doing this we talked with Keith Moses, Wachoviais Mortgage Lending Consultant and described our intention was to truly have a lower payment per month and proceed making funds once we had with this two current loans so we're able to spend the mortgage down faster. We actually obtained a document at final that mentioned there is no pre-fee for spending this loan off early... Well what a fraud cause we are able to no further produce prepayments with this loan as Wachovia Mortgage, FSB has mentioned they no further take incomplete funds... WHAT, which was among the items that I needed to MAINTAIN concerning the loan and also the creditors were conscious of it. They clearly were dropping income from accountable individuals attempting to pay-down there mortgage. I used the majority of my (SAINT Patrick’s) evening about the telephone with Wachovia Mortgage; FSB looking to get solutions... Eventually got Mrs. (impolite) Angela, who seemed really pleased that she was informing me they no further take incomplete payments. While my partner got home from function we named the Wachovia FSB mortgage maintenance division again, talked to Christopher who set my spouse and that I on-hold for more than 10 minute after which moved us to Ellen without informing people or detailing our scenario to her. We declined to talk to her and named the mortgage maintenance division again, and reduced and see, we got Christopher AGAIN, who seemed genuine anxious when he noticed our voices…. People, do not actually spend your own time attempting to talk to anybody in the Wachovia FSB Customer Support Division at 866-642-9405... You'll obtain the run-around. Additionally, discover another lender besides Wachovia because they currently are now being researched as Wachovia/World Bank. Look-out Foxnews, CNBC and regional affiliates... Have I Acquired a Tale For You Personally!!
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