Complaint / Review
Strategic Tax Resolutions
Rip off tax help paid $8000 won't return calls dropped case

This company took $8,000 from us to "file an offer and compromise" with the IRS on our behalf. Three quarters of the time, they would not return calls or emails from us. They filed an offer in compromise with the IRS offering them $500. I told them to offer more and gave them the amount, they offered a few hundred more, not as I asked. They refused to answer calls, faxes, emails and voicemails left for them. After a year from our last correspondence, my husband called and left a message for them again to find out what they intended to do, a week later we received a letter from the IRS indicating STR no longer represented us. They are a rip off and people should be aware of this before they fall into this scam.