I hired 5 movies on 11/27/08, Thanksgiving Trip To Crimson container kiosk that's situated inside Wal Mart that's available twenty four hours on Ramon ave in Cathedral City Florida and delivered them all on 11/28/08 before 9 pm viewing all 5 movies being approved throughout the return 1by1 while you need to create individual purchases to come back 5 films, you CAn't return all 5 at the same time to some kiosk.
On 12/4/08 I received an email stating that my credit card is being charged $22.00 for all 5 movies being returned late on 12/3/08. I had been at the office during these hours when I named to question-this to customer support at Red package.
I explained that 5 films were delivered by me the next evening of rental, which this really is some type of an error using their program because of perhaps a hectic vacation. They proceeded to inform me that their pc is displaying a return on 12/3/08, and that I should have contacted them before with any questions, well I had no way of knowing that after I watched all 5 movies being accepted by the kiosk one at a time, that I have to call an make sure that their computer didn’t possibly make a mistake with my deal...
Who'd do this, and which kind of a semi-professional boss might actually request this type of silly issue. I proceeded to describe that there's some type of a PC issue using their program which I'm not prepared to spend these costs for anything I ought to not result in, the boss mentioned that I've no option but to cover it, or even to go right ahead and challenge it with my charge card. I was speechless, this really is some type of a fraud when I believe that I had beennot the only real target this is or has occurred to. This is the way they run, several bucks from 1 out-of 5 people. People-watch out with Rebox and babysit your film results because they without a doubt are conning 1 out-of 5 people, my situation really was apparent because of the proven fact that I'd hired 5 films, if it had been 1 film I might not actually bother, but an overall total of $ 22.00 for something which I ought to not result in is unprofessional to get a company and virtually small with respect to them, I'm CERTAIN more grievances is likely to be arriving, FOLKS PLEASE WATCH YOUR REDBOX RENTAL RETUNS.
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