I am submitting this report on behalf of my father. He was harassed by the Pentagroup Financial and HSBC Card Service Company. He had a charge of $50.00 on a new credit card received in 2007.
However, he was told that he accrued interest and the amount due was $405.92. He informed the rep that there was an error. The rep informed him that if he did not pay the amount it would go to collections.
After unsuccessfully disputing this matter with Mr. Moses, my father paid the full amount $405.92 plus 9.95 via check over the phone on June 26.
Recently, my father has received several phone calls from the company. He was told that he did not pay his bill. My father faxed confirmation that he paid the amount.
Unfortunately, my father did not have assistance prior to dealing with this company. I would appreciate any assistance in recovering the full amount paid for my father.
* I am not sure of companies street address since all contact was via phone.
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