Usacomplaints.com » Business & Finance » Complaint / Review: Capital One Credit Card - SUE CAPITAL ONE for wasting time!. #366463

Complaint / Review
Capital One Credit Card
SUE CAPITAL ONE for wasting time!

If your time is essential for you, never use capital one charge card. They're the toughest in the market! For that 4th or fifth period in a couple of months, they've set a hang on my charge card for no cause. It's so embarrasing! I'm waiting in-line to pay for the cashier in a store and also the card gets rejected. I understand that there's lots of cash about the card, and so I named the client support range. You know what? I'm used in Asia, where I really could hardly comprehend the client representativeis heavy Indian feature. I'd to replicate my card number many times, then she proposes the number I offered isn't the best quantity. I stated, "What?!" I'm studying the card that you simply, men released me and that I have now been by using this same card for a long time. Subsequently, she sets me on-hold for all moments. Upon her return, I advise her that I'm still supporting the point in the store and individuals are just starting to glare at me enjoy itis my problem that my charge card is having issues. The support representative requires me to replicate the creditcardnumber 2 more occasions, places me on-hold for 3 more moments after which claims that there's no-hold about the card as well as for the cashier to try and operate it again. For that 4th period, the shop cashier operates the card and again, the screen claims the card is rejected. I inform the support representative this, and he or she nevertheless demands that it's not on the end, but about the shopis end. The cashier operates the card 2 more occasions. Same task. I request the support representative to become used in a boss and he or she claims in "an-i-don't-provide-a-crap" speech, "I can not move you till I exhaust all of the troubleshooting options. What're the final 3 numbers about the back of one's card?" I offer her the amount and he or she claims, "That's an incorrect signal". Again, I shriek, '"What?! I'm merely studying the rear of my card and that I purchased this signal which card for a long time? What's happening?" She claims (interested), "Contain The point..." Again, I had been on-hold for all moments, then she returns about the point and stated, "I actually donot notice any issue about the card. Operate the card again... Perhaps this time around it'll function." I request the cashier (who only at that time, has become obvious at ME), to operate the card one last time. You know what? Card continues to be rejected and also the telephone goes useless!


Offender: Capital One Credit Card

Country: USA
Site:

Category: Business & Finance

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