They made a really good offer or should i say it sounded really good until one of their financial counselors called. They called one of my credit card companys and they said that they would not lower my interest rate, my account was in good standing and that there was nothing that they could do at this time. The counseror then proceded to tell me that there was nothing that they could do for me at this time. I have repeatedly tried to call my account rep back and the number he gave me to call him direct is no longer able to receive incoming calls. Go figure. So i called customer service and all the can do is take a message and then they forward the message to voice mail. So just hang up when they call because they do nothing
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