Usacomplaints.com » Business & Finance » Complaint / Review: International Luthiers Supply, Inc - Awful, awful, awful. #330119

Complaint / Review
International Luthiers Supply, Inc
Awful, awful, awful

Where do I begin.international Luthiers is just a "organization" that offers timber, materials, and resources for keyboard, guitar, along with other stringed instrument-making. I place organization in estimates since itis barely a business whatsoever.instead it is one, perhaps a couple sitting behind a table getting your cash. To begin with, they do not have an internet ordering process. I chose to submit a mail-order type because the pace of the purchase was not an issue for me personally. They obtained the purchase on May 16th my card was billed on May 19th.

Therefore I waited.

And waited.

... And waited even more.

Per month passed without any shipping. And so I sent them over and over with no simple response. I tried calling. No solutions. I believe among their telephone lines is placed to hectic and also the additional point no body actually replies. Almost 8 weeks choose to go by and by that point I had been pretty particular I'd gotten cheated. I questioned my dad (whois an attorney) to contact them. All of his emails went unanswered. He eventually determined they get their telephone usually each morning. They advised him the purchase have been delivered, however it "should have been dropped". I understood this was a rest since after I recognized my purchase was not arriving, I chose to appear them on google. The research returned having a several boards with grievances about that organization, that have been much like mine. No purchase obtained, stated it had been dropped, e-mails never responded, etc. The person about the telephone informed my father he might send another purchase which we're able to call-back 24 hours later to get a tracking number. Therefore we did. Obviously the following range was bologna and delivered nothing on USPS's site. Nevertheless, following a small authorized coercing, nowadays, per week afterwards, July 24th 08, the bundle eventually arrived. Two 5 weeks later.

And just how concerning the items of the bundle? Among the products is flat-out lacking. Another has been delivered in another bundle, that we will not be amazed if it requires another 8 weeks to obtain below. The carving blades are rustic. Among the bits of timber is divided. Supplying safety contains two crumpled-up journal websites pushed in a large part.

Long story short, if you should be thinking about stringed instrument-making, do yourself an enormous benefit and appear elsewhere. The corporation has 17 grievances using the Better Business Office. I want I'd recognized this before I requested from their website. I arrived so near to obtaining about the next trip to Tulsa and placing a packet through all of their windows.


Offender: International Luthiers Supply, Inc

Country: USA   State: Oklahoma   City: Tulsa
Site:

Category: Business & Finance

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