Gene Scwhalen and Sharon Hoya,
Once again I have am not satisfied with the way things are going. Gene you were going to keep an open line of communication with me per our last communication in January. I have made several attempts to contact you in the month of February and March, (that's over 60 days) and I have sent you the information you asked for and as you can see from fax receipt attached, it was sent to your attention at the fax number you gave me.
Per our last conversation I was to have positive results to show something for being patient, yet once again I have not been made an i3 Solutions priority. Must I remind you that I have been very patient and given you and your company every opportunity to get results, I have been a client since April over a year and have not seen any results? So far the only one who has done work on credit is myself-you or your company has not done anything that was orginally agreed upon verbally and in contract.
You or your company do not return phone calls, or offer in means of credit repair that you offer, you have taken your fee and left us out to dry.
However going forward I request to have a refund of my fee of $1,500.00 And seeing how I am doing all of the work, tracking down records and running my own credit reports I think this is fair and justified. This is not the first time I have requested a refund for services not rendered or breech of our agreement dated April 2.
I expect to be contacted on what disputes in detail that you have found under your so-called double jeopardy cause to dismiss negative items on our credit reports and compensation of initial service fee and I prefer a phone call before the end of the week to communicate.
I have given you ever opportunity to resolve my compliants, should not not get resolution by end of next week I will seek and pursue other means to obtain a resolution.
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