Our parents who reside in W.V. Recently bought to Satellite Online Sites with WildBlue Communications in US, and was cheated out-of cash, and quit without any support. WildBlueis Support was designed to provide us regular installation with purchase of gear. This nevertheless didn't occur, we obtained gear and also the O.N.S.C. Specialist insisted our support needed a post support installation, which might charge us an additional $185. Dollars. We'd to accept this, or we're able to do without Satellite online sites and also the specialist confronted to depart of course if he'd to return he'd cost us another $95. Bucks as well as the additional $185.00 for adding the meal within the lawn.in my opinion this a kind of EXTORTION.
The specialist worked for WildBlue, but was employed by
"O.N.S.C." (1041 Collier road.incident. MD 21520 Phone: (301) 746-7700 as detailed about the BBB
Our parents had insisted on the second-story walkout patio region for that regular support of our satellite dish. Your Patio includes a excellent watch, which was also proved to be section of a typical installation as was shown within the brochure we obtained from WildBlue.
The specialist refused to make use of the top patio mount, stating WildBlue wouldn't approve a top patio mount, since it was on the wooden framework.
Directly after we set an end cost about the Contractors examine, we obtained a telephone call in the specialist, threatening us having a suit and charge. At this time we informed the neighborhood sheriff and approached the F.B.I. About WildBlue and ONSC.
WildBlue accepted the meal might have been mounted on our top, and they might credit us for that distinction. Nevertheless we never received this credit. WildBlue also recommended us to place an end cost about the check towards the specialist. WildBlue said our device was provisioned off-site to a different client. We're able to not utilize our very own online sites mounted at our home. WildBlue known this like a failed deploy.
Today our meal is mounted on the floor, only 5 feet in the patio we needed it mounted on. The Specialist quit the cables dangling under our porch, drilled holes within our new porch terrace, and drilled holes within our exterior on our home, he ruined our home, and none of the was required since the meal might have been mounted about the walkout top porch. The main reason we needed the dish mounted on our walkout top patio was that it prevents vandals from damaging our gear, and enables us quickly to wash the ideal from it throughout the winter if required, and we actually have additional mealis currently installed there.
WildBlue and O.N.S.C. Guaranteed to fix these problems. They created many visits for this impact, however they never turned up, or did they contact us to describe why. This continued for all months.
After many several hours of telephone calls to WildBlue they ultimately declined to keep in touch with us, stating the problem have been increased beyond technology escalations issue, plus they couldn't keep in touch with us anymore.
Finally, in outrage, we required the charge card organization reimbursement our cash. Today at this time we've not gotten a finalization in the charge card business. We're still waiting by 2-14-08
We'd first registered September 24th and also the specialist turned up on March 29th.
We've never noticed such #@#@&$# horrible company methods, poor support, and inconsideration to clients requirements and grievances. And of course, the O.N.S. C specialist attempting to extort extra cash by challenging a post support.
We'd approached WildBlue often, within the span of many weeks, which went into months, WildBlue and O.N.S.C. Have didn't resolve the issues simply by changing modems and shifting the meal, or delivering us a brand new device. We actually agreed to possess a nearby specialist reinstall the meal, and support the device (Reprovisioned) to its correct use, WildBlue declined this notion. We were left without any option-but to obtain a reimbursement in the charge card business.
Wildblue, O.N.S.C. And D.S.I. Are extremely shady fraudulent people, who create statements they don't maintain. These businesses have handled us unfairly, with no regard, and excellent neglect for the scenario they have produced. They've caused us Excellent Stress and Disappointment over this issue.
I don't want any more transactions with these businesses,
If anybody needs to make contact with me please achieve this by mail at [email protected]
Truly,
Mr. Christian
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