Usacomplaints.com » Business & Finance » Complaint / Review: Heritage Commerce Trust Corp Aka Liberty Capital Lending - Thieves stole over $700.00 from us!. #249689

Complaint / Review
Heritage Commerce Trust Corp Aka Liberty Capital Lending
Thieves stole over $700.00 from us!

My husband and I had got a phone call stating we had been approved for a $5000.00 loan by Eric Edwards which on the paperwork we received via fax stated that he was the Senior Loan Consultant. We filled out all of the information needed on the documents along with a copy of a voided check, copy of my husbands license & copies of his payroll stubs. Eric then called to confirm that he had received the paperwork and that our money would be direct deposited into our account the following business day. He stated that we needed to wire the "Security" money via Money Gram or Western Union to a Mr. Fort. We wired the 711.00 via Western Union, and needless to say, the money was NEVER deposited nor did we ever receive it by mail. I went to the Western Union site & tracked the payment and it was picked up within minutes of me sending it. But, it was picked up in Brooklyn, NY not New York, NY. That was the first flag that came up! Then my husband & I repeatedly tried calling Eric Edwards and to no avail were we able to reach him. I did speak to Victoria Florentine and she informed me that we needed now to send in 500.00 extra dollars for some type "insurance"... I explained to her that if we had this kind of money to keep giving to them, then we would not be in need of a loan. I also told her to just take the 500.00 out of the loan to which she said they could not do that. I then informed her that we felt as though we were being scammed. She tried reassuring me stating that she was so sorry & that could promise me that we were not. I asked to speak to her supervisor and she gave me the name of Catherine Chambers. I emailed. Catherine Chambers MANY times, with no reply. I finally got to speak to her on the phone, which by the way, sounded an awful lot like Victoria Florentine. Anyway, she stated that we had to pay the extra 500.00 or we would not get our loan. I told her I wanted our monies refunded to us immediately. She said it would take 15 days to get that done. Needless to say, it has been a month and 1/2 and we've seen nothing! We've tried calling and NOTHING! The website no longer works. I did file fraud reports and identity theft against them. We have had to close out our banking account and my husband may end up having to get a new driver's license. This is riduculous that people are out there doing this & we are all losing our money! This has put our family in very bad financial shape and I want to know how we can get our money back.


Offender: Heritage Commerce Trust Corp Aka Liberty Capital Lending

Country: USA   State: New York   City: New York
Address: 200 Park Avenue
Phone: 8882354911

Category: Business & Finance

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