I am definitely going to change banks. I've been a customer for three years now and have had constant trouble.
Besides an unfriendly staff (with the exception of a lady named Terri), I also have had to contend with the ridiculous over the top NSF fees. If I have sufficient funds for all of my checks but for one, why on earth do they bounce all of them? Even if I calculated it the supposed "largest check first" way, it still wouldn't come out to the ridiculous fees they've charged me.
In addition to the NSF fees, they block my debit card from being used for 30 days. Isn't this a double penalty? If they are going to turn off my debit card, they better damn well return all of the money they've skimmed from my account.
IF there is a class action lawsuit for this bank, please give me the information so that I can enlist.
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