My husband was uanble to work for over 3 months last summer. I had written to Flagstar Bank explaining the situation and sent in a partial payment. It took them over 2 weeks to send this payment back to me.in the meantime, I received a foreclosure notice in the mail and was extremely upset! I contacted the Loss Mitigation Dept. And was told I had to fill out all this paperwork to see if we evn qualified for an agreement to get caught back up. I waited and then it finally arrived, sent overnight and it had to be faxed back to them immediately along with $3200. Then our payments would go back to normal until this agreement expired on 1/20/06. After the first payment was made everything was fine.
After the second payment was made, I was told it was not enough and that our payment had gone up an additional $80.00 a month due to not enough funds in our escrow account. I said fine. She told me I could pay it next month, but to remember that my payments would be that from now on. I contacted the bank after I made the payment on the 20th of January. She then told me oh the contact doesn't run out until 2/20/06. So after I made the February payment, I faxed over the information she requested.
I waited 2 weeks until I heard anything. Then she called me at work on Thursday and I couldn't talk at work and I don't get home until after they all leave. So on Friday morning, I sent her a fax telling her that I could not talk at work, but that she could fax over the new agreement and I would look at it.
Not 2 hours later, she calls me at work and tells me she never got my e-mail and that she has nothing to fax to me. But she would give me the details over the phone and she wouldn't take no for an answer. She then starts telling me that I need to pay $1833 now and then my mortgage payment would be due on 5/1/06 an low and behold the payment dropped by $37.00. I told her I didn't have that much to send. Then she says you can pay $1400 now and will have a mortgage payment due on 4/1/06. But there would be a $500 fee attached to that. So if I go for the $1400 deal I will end up paying a total of $2300 by April 1st. I didn't understand this whole concept, so she explained it to me again, only this time she tells me, "It's not Flagstar Bank that is requesting these funds, it's Fannie Mae". So I asked what does Fannie Mae have to do with this? She then tells me that "Fannie Mae holds my mortgage". So I am sitting here wondering today, "Why am I paying Flagstar Bank, when Fannie Mae is holding may mortgage"? AND SHE CAN'T EVEN TELL ME WHEN THIS MONEY IS DUE!
So I started doing research on line about Fannie Mae and they don't hold mortgages, they just guarantee them. Can anyone out there help me to figure out what this bank is trying to pull? And should I be contacted the Banking Commission and Attorney General's office in my state and in the state of Michigan? I have e-mailed Fannie Mae and they would like me to call them, but I can't do that until tomorrow. Help! Don't want to lose out house!
Melissa
Claremont, New Hampshire
U.S.A.
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