I went to get groceries the other night and whe I ran my debit card through, it was denied. I had to leave all my groceries at Walmart. I went home and looked online to find out that $298 had been taken out of my account that day. All it said was ck #14442, no name or anything.
The next morning (since the bank was already closed for the day), I called the bank. They told me that a company called CyberTel Security, who I have never heard of, sent it through as a check by phone. They gave me an 800 number to call, but of course, I cannot get through to anyone at that number, it just tells me the voice mailbox is full. To top it off, this was sent through on a closed account, but the bank cleared the funds on my new checking account and they cashed the check, apparently at a City National Bank, where at I don't know (the bank has not given me a copy of the check yet). My bank told me it was my own fault and they could not do anything about it... I don't even know who this company is and NEVER ordered anything from them and DEFINITELY did NOT authorize a withdrawal!
The only thing I can think of is a guy called me about a month ago. He told me that I bought a package, but a medical benefits package, but I never received it. I told him, no I did not. He said that I paid for it, though, and I could receive a refund, but he needed to confirm my account information. He had my old account information. I went ahead and let him confirm that information. I did not give him my new account information. I also alerted my bank that if a deposit tried to go through, to transfer it to my new account, but if somebody tried to withdraw money, NOT to let it go through - I see they listened to that one! Yet this is all my fault - yeah right.
These people are nothing but pieces of crap who need to be stopped and hopefully enough people will complain that they will be!
Jennifer
Cedar Falls, Iowa
U.S.A.
0 comments