My loan was sold to this company in December. I was two months ahead on my house payments and now my next house payment is due in a week and a half. I have been calling them since the beginning of January BEGGING for my statement so that I may send payment.
Finally, today, enough is enough. I have been ABSOLUTELY LIED to and today the supervisor I spoke with named Anna Boyle told me that the monthly statements are a courtesy and not a requirement. Now I don't know about you guys but doesn't every bill you get say, Please return this portion with your payment? All of my bills do. So I guess the phone, electric co, the gas co, and credit cards just send you a monthly statement out of courtesy? YEAH RIGHT!!!
If you have dealt with this company and have any suggestions for me, please contact me through the rebuttal key.
Thanks to everyone!
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