I've been attempting to stop my bill since January. Nevertheless, they've provided me every justification within the guide why I can't stop. I registered in January and at that time of register I'd simply had a massage. I had been susceptible and that's how they get you. They didn't inform me that it had been a-12 month agreement and after I quit I understood the things they simply did. If something they ought to provide the account in advance not after. She I went directly into proceed stop my account in Jan they stated at I really couldnot since I'd to hold back until Feb to hide since my bill however have to be billed for Jan since I have registered I that month. Does not seem sensible in my experience nevertheless when I visited proceed stop my consideration in Feb they stated not a problem! I submitted out my termination type oneday my cost arrived on the scene plus they explained at since my cost simply arrived ot that I'd not be billed for the following month. Which was a rest. I tested my bank record this week and affirmed they charged me once more. I quickly named Massage Envy. The supervisor I spoke to appeared to reckless concerning the proven fact that they explained the incorrect info. Se extended to inform me that since Feb was a brief month that's why I had been billed. I stated her, this really is insane... I had been informed that I'd not be billed, I simply need my money returned. She held this good sport heading by informing me I still had thirty days to make use of any massages... I had been getting mad since not just was she not hearing my issue but she did not actually recognize they were within the incorrect. I've approached. The BBB and my lender if further costs attempt to undergo the following month. When they do cost my accu t the following month, I'm likely to consider them to judge. The corporation is terrible, avoid the. All-they do is cause difficulty!
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