BBB Complaint Submitted against:
Massage Envy– Valencia #0636
23957 Newhall Ranch Road
Valencia, CA 91354
I precisely ended my account last year as a result of transfer that led to no ME within 50 miles. Based on ME guidelines, I introduced a notice of cancelation in to the center prior to the transfer and shipped in my own first power statement the moment we obtained it-one month later. I named the center and talked having a guy that mentioned they'd obtained the power statement which I had been ready, the account could be ended.in those days I'd become really sick and my partner overran the funds. Final month (Feb) my spouse had me consider the charge card statement and we unearthed that ME had reinstated the costs to my card and had overcharged me by 11 weeks (May March)! The center and corporate having been providing me the run around and also have lately ostensibly explained togo lb mud! I've delivered them paperwork evidence of the correct cancelation. These costs are deceptive and have to be repaid. Our encounter brings me to think THIS IS A SHADY ORGANIZATION and that I advise everybody not to subscribe to a account and not actually provide the corporation your creditcardnumber
Quality Wanted: Compensation of the $413 deceptive prices on my charge card (the credit card business could pay 4 weeks worth.)
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