Ordered product on "Trail Basis", was not happy so did not plan on additional use. Company continued to send product and bill my Credit Card. Called Company (866) 949-0138 and cancelled and was told to send back unopened product to receive credit on my account and was given a cancellation number, If I had any problems. Products was again sent to me twice more. I called Company again and was told this time (by Jenni-0288) that they never received a call and the cancellation number I was told was not valid, and I could not send back unopened product. I requested to speak with a Supervisor and was told By Jenni she was the Supervisor and she did not have a Supervisor above her. I hung up and called immediately to see if they had record of my call, and Jenni was the customer Service Rep, again? This time they had record of my call/confirmation number. I would assume this is a small Bait and Switch Operation. I am extremely dissapointed with Product and Companies' handling of Customer concerns.
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