I requested some Brazilian curly Hair from DVA HAIR about the 29th Jan which she was to provide in my experience about the 2nd Feb that was the day I had been distributed by DVA Hair as shipping day since I also had customers awaiting their hair that they had taken care of in my experience and that I created DVA conscious of this deadlines before I actually created cost for that purchases; but did not have them and neither was I held updated by DVA or her team why I'd the wait. After many efforts attempting to contact DVA HAIR to obtain improvements about the purchase and shipping, she (DVA "DEE" CARR as known on Alibaba whilst the operator of the company) ultimately responded on Thursday 3rd February and began yelling at me within the telephone and utilizing powerful phrases, it was after her help Tiffany believed to me DVA wasn’t open to speak since she was focusing on some purchases, I insisted to talk to her since before I put the orders she therefore easily was open to ring me many times and deliver me many emails to finalise and Purchase my purchases together.
While DVA talked in my experience she believed to me that had delivered the products on Wednesday however they couldn’t supply me using the following range up to now simply because they had a large scenario using their methods (all computers etc) and advantages had blend all of the purchases plus they were not able to obtain the following figures from their store nevertheless when I acquired the products it mentioned these were delivered on another day as oppose towards the day mentioned by DVA, on getting the products about the fifth February to might work address plus they were imperfect and insignificantly Never as defined (since I'd requested from DVA Hair I really could tell they weren’t of the exact same quality and consistency) additionally after I attempted to market the hair to my customers they declined the hair additionally and called these products to be of poor quality (I've emails in one of my customer), this I described to DVA HAIR within the telephone, they (hair) weren't of the exact same quality of hair I'd previously bought from DVA HAIR.
They've stopped addressing my calls and responding my emails and he or she (DEE CARR) has refused that she possesses the organization plus they are not permitting the opportunity to obtain a complete reimbursement of $3,035 as well as for me to obtain their products back again to them. I've documented this case to PAYPAL who I created the cost through and since it isn't an eBay deal they've shut the situation. I'm along the way of delivering the products back again to DVA using a registered delivery.
Please could you assist me I'd like my money-back from DVA HAIR of the entire quantity of $3,035. I've repeatedly named the amount for DVA HAIR 1866 930 2070 with no solutions.
0 comments