I too have had a problem with the company that sells Acai berry. I ordered the free trial in August did not receive anything until November to my surprise, for I thought when I placed the order on the internet it just didn't go through so I said forget it I don't have the money anyhow besides the fact that I was annoyed that I didn't receive it in a timely manner. So, on top of the trouble it caused I checked my bank statements which I don't always do and saw that they charged me full price for 3 bottles and it was not even when I received the product and in fact it was way before. This also happened with a product that was affiliated with Acia berry called advanced cleanse, which was said to work best with Acai berry when used together. When I learned what had happened I called right away and was refused a refund over the phone. They said I would have to request a refund for both. Additionally, they said there was nothing I could do about the first bottle, but that I could request a refund for the other 2.interestingly I have still not received the third bottle that was charged to my account and it is now January 8. Advanced cleanse did basically the same thing, but when I told them I had not received the last bottle I was charged for they said it had already been shipped so when it comes don't open it and write return to sender on it and they would credit my account once it is received on their end. Although, it took another month till I received it, which was frustrating I sent it and still am awaiting my refund. With Acai, they refused to do anything over the phone. So, now I have 1 bottle of unopened Acia berry, which I explained to them didn't work for me at all and in fact gave me a rash and a unopened bottle of Advanced cleanse.
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