I am really quite a relaxed happy man. I hardly ever really experienced my hair until this past year and on November I chose to get dreadlocks. Today I went in and achieved this truly good Hair-Stylist called Hollie.
She advised me that dreadlocks begin at $65 based on just how long the hair was, my hair wasn't lengthy but still is not now-so it was only $65. I had been pleased with how good they appeared and so I expected her $10. Next I'd are available in actually month, occasionally actually twice a month to obtain them touched-up.
She charged me $35 and that I might usually tip her $10 and so I turned use to getting $45 with me every visit. Additionally I'd usually contact her before arriving to ensure she was there. This Hair Cuttery was 30 miles from me therefore it was essential for me personally to ensure she was there.
On April 3rd of 2009 I named forward to create and visit. She did not reply and so I called the salon. The woman within the telephone advised me that I'd to complete was walk-in before 5pm.
Therefore at 2pm I strolled on in and also to my shock she was never there. Not just that however the only different woman that may do dislikes was not there and that I had lost my period planning up there. I questioned why the woman explained within the telephone that I ought to are available in before 5pm plus they replied 'we usually say yes to obtain the clients in' obviously I had been mad but I actually do realize company and approved it since I understood that used to donot note I required dislikes within the telephone I just stated I had a need to create a scheduled appointment with Hollie.
Etc April 11th I had been in the region and strolled in at 10:30 am. I inquired if Hollie could be there plus they stated she'd be there at 11:00am. I stated thatis good I simply require my dislikes touched-up plus they stated it'd be $70.
I had been placed back only a little. Why wouldn't it charge more when I began? I told them I just spend $35 a trip to the touch them up, used to donot actually spend $70 to obtain my dislikes began? This woman advised me the costs went up and today it is $70. I had been mad, I named Hollie when I went down.
Fortunately Hollie responded and educated me it'd be $45. Used to do observe that it had been $10 more then typical but I Would rather spend $10 additional subsequently two times as much. I created a scheduled appointment with Hollie at 11:30am and arrived set for it.
Although Hollie was half-done my hair, she returned and explained that her supervisor stated it'd tome $70 in the place of $45. I had been much more mad, I informed Hollie it had been unjust to cost me not just two times as muchas every additional month but $5 more then it had been to actually begin the awful things. She stated she understands it is unjust and he or she might keep in touch with her supervisor.
While it got to pay for they charged me $62, I really couldnot actually suggestion Hollie. I had been so furious, how would you mistreat a powerful customer? Something I understand about company would be to never betray your powerful customers
I passed Hollieis card to her and apologized, I can not allow her supervisor overcharge me. I named additional hair cutterys in the region to determine what their guide costs were, all of them stated the same, $60 to begin and $45 to the touch up. I had been much more mad, I went online to they website and delivered them a and that I have both figures to contact.
I really hope that their work workplace handle me better then this supervisor did. If anybody has this awful issue listed here are several figures I am likely to attempt each morning. 1-800-TRIM-CUT (1-800-874-6288), 703-269-5400 ex2,703-269-5225 hopefully you don't need them. Personally I Will skip Hollie, she was excellent in my experience and my partner.
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