I required the "free test" (thirty days value) of the Acai Berries complement and named within thirty days to stop involvement within their plan to ensure that I'd not obtain any future deliveries. That morning I examined my consideration to discover that I'd been already billed $40.00. I named the toll-free customer support point to obtain a reimbursement since I have thought that I had been subsequent process in rescheduling within thirty days to discover the customer just has 2 weeks to stop or they're billed for that "free test". NO FURTHER FREE in my own book. Our criticism isn't just because of the cost of the 'free test' nevertheless, but additionally because of the proven fact that while the corporation relies within the Usa (California to become particular) the only real people who I really could consult with were rude, condescending and may not speak English perfectly. I talked with both individual that responded the telephone after which having a boss and had exactly the same dilemmas of disrespect and vocabulary issues. After I requested to subsequently consult with the following stage boss I had been informed the next stage was the supervisor/operator of the organization which they wasn't open to me. I had been not provided the chance to consult with a secretary or anybody. This really is ACUTELY Bad Customer Support easily have previously experienced it.
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