I requested "free sample" of the Acai berry supplement that was advertised on Oprah and authorized the shipping charges of $3.95. There was no mention in the disclaimer that there would be an additional charge of $26.04 for this "free" offer. They have deducted this amount 4 times from my account I have called them and cancelled several times. And every time I was told that my account would not be deducted any more and that I could not be refunded. I was just told that I was enrolled in a fit program and that I needed to log in and cancel the account. However, I never received a user name, password and, more importantly, I never authorized this. I was charged $26.04 for something at a website that I never visited and therefore never purchased anything from. I do not know anything about fit-fac.com. What can I do to get the charges reversed and to make them stop deducting from my account?
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