I have been trying to post a follow up for several days. I have no idea where my comments are going. I have been pleased with customer service. They credited me back for the extra neck cream and let me keep it. They cancelled my auto ship at my request and sent me a verification email while I was on the phone with them. They called later to verify that my account had been credited. I haven't checked with my credit card company yet to verify this. I received a full size free sample! Looks good. Smells good. Feels good. I'll let you know if it works!!!
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