I dealt with a supervisor, Dru, supervisor of Rochester / Syracuse, and will never again come face to face with her! She is ruder than rude, and I feel horrible for her employees! She apparently demoted one manager for nothing (I have big ears and am nosy)! I hope she is fired. Dru could be described as words I refuse to write. I was at a salon when (once again using my big ears), their brand new computer system didn't work. It looked very busy. I was waiting to be cashed out for ages. I heard a stylist say that their supervisor wasn't working that day. She had been on the phone for hours apparently, and that stylist looked fuming. I felt bad. Dru should've been there to help. When the manager called her, she was no help. I can't even talk about my experiences with her. I know people who work there, and they can't stand Dru.
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