Usacomplaints.com » Animals & Birds » Complaint / Review: Veterinary Emergency Referral Center - Bad Customer Service. #464784

Complaint / Review
Veterinary Emergency Referral Center
Bad Customer Service

Went 30 kilometers for this company since it was after-hours for several other veterans. Authorized in, was informed it'd be $80 anything quickly the bat. Okay, good. Therefore, they consider your dog back. After 1-hour of waiting, no term from anybody about something, somebody ultimately comes to obtain me and requires me to an examination area. Your dog is in back using the vet I am informed. I wait 2 hours before somebody is available in to see me exactly what the price is likely to be etc.

She subsequently shows me the quantity ($800) will need to be compensated today, BEFORE they are able to do something for that puppy. How am I designed to get $800 at 12 night?

Therefore, after some fuss, your decision was created to bandage your dog for the time being, placed on an e-collar and deliver us on our method, so we are able to consider your dog to some normal vet within the morn.

I wound up spending $157 simply to escape the doorway ($25 of this was for that e-collar that actually costs around 5 dollars for Chihuahua size).

Obviously, I really hope to Lord I not have an after-hours crisis having a dog again.

I really think that since I had been "unkempt" looking, in the place of high-fashion looking, I had been discriminated against. When I'd been rich-looking, they'd have provided me a much better choice etc.

I can not aid that I'd just been house from work with a few hours, with MIGHT WORK garments on, all coated in wood particles, wood-dust and wood stick, before I'd to hurry for their HIGH-FASHION office.

They need tonot make anybody delay 3 hours before informing them they cannot actually get free from the area without spending an enormous statement in advance. It is absurd. Disgrace!!!


Offender: Veterinary Emergency Referral Center

Country: USA   State: Florida   City: Pensacola

Category: Animals & Birds

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