Usacomplaints.com » Animals & Birds » Complaint / Review: Banfield Pet Hospital - Angry and feeling ripped off!. #252637

Complaint / Review
Banfield Pet Hospital
Angry and feeling ripped off!

I have to provide you with a small background first should you choosenot mind and that Iam sorry, however itis a bit long. Our 6-year old kitten Messy was dropping hair, refusing to eat or getting together with me and only appeared tired. I realized that she'd blisters on her belly mainly, but all throughout her body. I noticed fleas and traced it towards the bugs. I purchased a medication (Seargents) and use it her in addition to my additional 2 cats and 3 pets. After 14 days, her blisters were getting worse, and he or she simply rested constantly. I got her in to the PetSmart Banfield center on 10/20/07. It was the main one in Glen Burnie, doctor. After waiting significantly more than one hour to become observed, they considered Messy (however in her crate) and also the technology required us to some space. After getting the temperature (regular) and wondering why I had been there, the technology began enjoying some movie factor on the pc about allergy symptoms... I considered to myself, unusual, they'venot actually noticed her, and currently they identify allergic attack. Anyway, the physician arrived in and began writing using the PC, hadnot actually looked over Messy whatsoever. He then continues to check out her allergy looks rapidly at her mouth and claims he should do 4 assessments. I questioned why, he explained he desired to discover what it had been by performing scrapings of the scabs on her skin. I told him that I believed it had been fleas and informed him of the real history using the flea medicine. He appeared to alter his brain all a quick and stated he would do just 2 assessments. He explained he was carrying out a scraping for fungal disease and bloodwork. He explained to hold back within the waiting-room while they received up an estimation. The estimation they offered me was $190.00. Which was only a little tough and thought, okay, so we consume only a little thinner this week. And so I closed the document. They got Messy within the back. I noticed horrible cries from Messy from the back. I asked that which was happening. They stated these were simply performing the scrapings and they had provided her a go of an anti inflammatory. Once they introduced Messy back out, she was terrified. Then they hand-me a statement for $296.00!! I almost had a coronary attack! I expected them why it had been so much once they stated it had been just likely to be $190.00. The technology proceeded to inform me they do not include the medicines or any additional tests they've to complete on the website until once they do the first assessments. I contended together stating I can not afford this. Had I recognized it had been likely to be that much, I'd never had signed something. Anyway, they proceeded to provide me 2 containers of anti biotics plus some type of wash after informing me-she had a fungal disease. Okay, warning flags rising everywhere, I requested them why Messy required the anti biotic once they had simply explained she'd a fungal disease.in the beginning they attempted to inform me it had been for that fungal infection, when they understood I understood a bit more than the things they were informing me, they changed to "she's another bacterial infection." So that they inform me I've to create her in 14 days.inside a morning Messy does better (actually before I provide her the anti biotics). And so Iam thinking if she truly required the anti biotics, but provide it to her anyhow, simply to make sure. And so I provide her in today, 11/3/07. After being place in an area, they consider Messyis temperature, 104.5 (large), which appeared unusual because she simply got off anti biotics, however they begin the movie again, this time around it had been about bugs. Hmmm... So that they believe it is bugs today? Following the movie moves down, I observe within the listing of issues on her, the vet had set he did a dental examination. I really couldnot think it, he hardly looked in her mouth. Next to the dental examination, it'd that she'd tartar build up which I declined therapy! What??!! Today I am actually just starting to get ticked. The Vet is available in transporting a little petri plate using what appears like dark shape everywhere (difficult to inform, he exhibited it before me before throwing it within the garbage). He informs me she's a fungal disease which she wants more medication. And so Iam questioning, why they performed the flea videa in the place of anything about fungal infections. He claims that using the high-temp, he's to provide her more anti biotics, therefore he continues to provide her a go. Subsequently claims I've to place her on flea reduction from their workplace, since the overthecounter material fails... Huh? He also informs me he is placing her on the fungal medicine. A product that I have to affect her belly twice each day. With all this that's happening, I never got an estimation, they simply thought I had been likely to purchase everything. Therefore in the end is stated and completed, I end up getting flea medicine, (that honestly appears similar to the overthecounter material, simply expenses more), a container of what appears like eye-drops stating "utilize a fall twice daily" (huh? 1 fall doesn't equal a product I am designed to utilize throughout her belly) and odors like rubbing alcohol along with a still really ill kitten. Oh, let us not your investment $194.00 bill WITH NO bill of what I had been spending money on since their printer was damaged! And another visit in per week??!! I actually donot believe so. I'm like I Have been scammed. I'll be taking a minute viewpoint, since I actually donot think it. I believe she'd an allergic attack towards the bugs, which the steroid was all she required. The temperature being large might have been brought on by the irritation in the bugs. Plus, I do want to understand why after all of the anti biotics and wash I therefore frantically needed to purchase to "remedy" her, she's still ill. I also was contacted concerning the "fantastic healthcare strategy." But chose to delay onto it, and that Iam glad I did. I'll never return here again. I can not wait to determine exactly what the additional vet claims, since basically am right and that I was cheated, I'll be filing suit.


Offender: Banfield Pet Hospital

Country: USA

Category: Animals & Birds

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