Usacomplaints.com » Animals & Birds » Complaint / Review: Dr Rex / DVM - Highland, CA - Unsatisfactory treatment!. #249341

Complaint / Review
Dr Rex / DVM - Highland, CA
Unsatisfactory treatment!

I acquired your dog from the nearby pet shelter, and he or she needed to be spayed before arriving home to us. The Protection doesn't deal with my Vet of preference, and so I decided on one which they suggested - Dr Rex. While my partner acquired Gloria from Dr Rex's workplace, he was requested to see the post operative directions and also to signal the site, showing he'd done so. They didn't possess a backup of the directions to deliver house with him. That night I telephoned Dr Rex's workplace to ensure I recognized the post op directions, as repeated by my spouse. I achieved an answering device, therefore quit a note. The next morning I'd not obtained a call-back, and so I named Doctor Rex's office again. After of a dozen occasions of having a "hectic" sign, I eventually got to a live person. She essentially established what my spouse had explained, and ignored my malcontent. Our puppy was obviously uneasy using the CABLE stitches and there is some swelling, but normally o.K. 7 days later, I realized that Betty was bleeding from her vagina. I telephoned Dr Rex's workplace and quit an important voicemail message. I waited all day long to get a return phone. I named them again at the conclusion of your day and quit an extremely annoyed-appearing concept regarding my puppy, who'd simply had a hysterectomy AND REALLY SHOULD NOT BE BLEEDING. The next evening - day #8 post op - I once more named Doctor Rex's workplace and quit a-v/m concept. I waited a few hours, then called again. The woman who responded the telephone offered me the brush off (AGAIN), detailing that it had been Dr Rexis brief evening and he'd are available in for no more than an hour or so, but agreed to place Gloria about the routine for "in a few days"."Never mind, " I informed her, "She's currently arriving evening after tomorrow for her suture treatment, and evidently you folks do not appear to believe it is something essential, anyhow." So evening #10 comes, and my spouse requires Gloria directly into have her stitches removed. Dr Rex's analysis for that oral bleeding?"Vaginitis". And his prescription?"Simply give her some yogurt - it's going to clean up." My spouse is an excellent guy, but has not a as it pertains to "female disorders" (i.E. "vaginitis"), therefore did not question the all knowing Dr Rex. I, about the other-hand, had SEVERAL concerns for that great physician - particularly concerning the suture nevertheless leftover - therefore created STILL ANOTHER telephone call to his office. And, since it was after-hours, quit STILL ANOTHER v/m concept! The next evening used to do not hold out to get a return phone (they'd previously demonstrated their insufficient treatment and customer support for the reason that region) and telephoned them soon after they exposed. This time around the phone call was paid to Doctor Rex, who repeated his analysis of "vaginitis" and his prescription of "yogurt". I inquired if vaginitis causes bleeding? (I understand it generally does not). He explained, "Occasionally." So when I questioned concerning the suture he quit in, if which was deliberate? Their reaction seemed a lot more like a bumbling idiot, "Oh, uh, I quit a suture? Oh, uh, I thought I acquired all of them. Well, uh, you are able to provide her back if you like me to remove it." EASILY NEED HIM TO REMOVE IT??! No, doctor rex, we would like you to depart the cable suture in! Duh!!! Obviously, we didn't consider Gloria back again to Doctor Rex - we got her to the normal household vet, who carefully eliminated the cable suture from Betty's stomach, identified conjunctivitis (Dr Rex dismissed Gloriais weepy eyes) and recommended vision medicine, and described that Bettyis oral bleeding - today subsided - was since she was starting "warmth" when she'd the surgery and her body was simply completing out the period. He also mentioned the suture websites were annoyed and bloated, and recommended we place only a little Neosporin in it. Gloria is completely restored today and succeeding - no because of Doctor Rex in Highland, CA.


Offender: Dr Rex / DVM - Highland, CA

Country: USA

Category: Animals & Birds

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