1. Written by Disappointed in Denver on October 15 from denver, colorado, US
Sanderson Farms chicken purchasers beware! Please see my complaint below.
P.S. When I called Sanderson Farms a second time to ask why I was not given a full refund, I was told that I was never originally told I'd get a full refund and that $5 is what they usually do. I was then told she'd put my follow up call on "their" desk and let them decide what to do. Well guess what? While your "deciding what to do" when the answer is so obviously clear, your customers are jumping ship and buying from one of the MANY other chicken providers out there. Providers who don't put BONES in their BONESLESS skinless chicken!
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2. Written by Disappointed in Denver on October 15 from denver, colorado, US
Bought some BONELESS skinless chicken from my local Albertson's here in town. When I called to complain about getting BONES in my BONELESS chicken I was told I would receive a refund for my purchase. All necessary information was obtained from me including my purchase price. I paid over $9 for my package of chicken and received a check in the mail for $5. I have photos of the letter I received as well as the check. I will be posting them soon through other outlets that let pictures be shown. Do not waste your time buying chicken from this supplier. Obviously they count on people not calling in or complaining because when a legitimate problem was brought to their attention, they chose to not do the right thing. Questionable way to run a business. Didn't care to take the time to do proper quality control to ensure there were no bones and now they don't want to pay. They are lucky as * no one got hurt because then they'd really have * to pay. Stop being cheap and treat your customers right! You have lost a customer over $4 because you didn't do the right thing when given the chance!
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