Those of you who are thinking of using Midland for a mortgage company, and those of you who have them for a mortgage company, beware. Midland has no idea how to manage your account, nor do they care about customer service. They never call you back when they say they are going to. They do not have competent people performing simple data entry on how much of your payment goes to principal and interest and how much actually goes toward escrow.
For an entire year they messed up my account, and then I had to ask them for permission to handle my own escrow account. If that doesn't beat everything. Now that I have told them what I am going to do, they send me a letter advising me that they want confirmation of the appropriate payments and that they reserve the right to "re-establish" my escrow account. Over my dead body.
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