They bought our mortgage from the original company a couple of years ago. They keep trying to foreclose, failing to post payments, and sending notices that no payment was received when we know the check has been cashed.
We get no help from customer service. One person told me that perhaps my payment was "shredded" when I sent in two at one time. It was not; they cashed the money order! We still have no luck fixing it or finding out what happened to our money in their system.
Now the house is under contract for sale, and they are coming up with all sorts of fees that we never heard of before giving the final price. Help? Has anyone else had trouble with them? Who regulates them? They claim not to know. Lawyers?
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