Jajah Inc., the company that has taken over the Yahoo Messenger Phone In service, is causing me so much distress. First they disconnected my service when it was paid a month in advance. Then, when I called to get it turned back on, they charged me six separate times to reconnect the service when it was already paid.
Of course they will not refund the money immediately and tell you that you have to wait 5-7 days for a refund.
Then my Phone In service was turned on again, and I got one important phone call through it. The very next day I called my number to see if it was still working, and once again it was disconnected.
I called Jajah immediately and they turned it back on immediately, but when my husband was checking our bank account, he informed me there were two new charges for $2.99 each from Yahoo Messenger. It never says Jajah, but try getting any answers from Yahoo. They give you Jajah's phone number, and then you have to go through all the stress again and again with them as they apologize to you.
I have asked each time to speak to a supervisor, to no avail. Apparently they do not have a boss who can take care of a problem, and all you get is a run-around. It is the same old story every time you have to deal with Jajah.
I am so fed up with these people! Someone needs to get them out of business and make them stop ripping people off on a daily basis.
Help!
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