I gave my permission for my daughter to use my Visa check card for a one-time use. Yahoo Personals took the number and ran with it. They used it as an auto-pay on a monthly basis. I called my bank to stop payment while it was pending and was told that you cannot stop it, that it has to go through, and that in three days you can reverse the charge. I did, only to have the reversal recharged to my account a month later.
Needless to say, I now have overdrafts totaling over three hundred dollars. I have called Yahoo, Visa, and Bank of America. I have emailed and sent letters. My next step is to try to file criminal charges against Yahoo for fraud. I did send them a request for payment through PayPal, to see if I can get them to return the $49.90 they stole from me.
Yes, we cancelled the personal within two weeks, but Yahoo has a technology where, at the end of the cancellation, a bar pops up asking if you are sure. We did not know that we had to click it to complete the transaction. We were able to cancel it after two months, and a total of $49.90 was taken out without my authorization. I was told by Visa and by Bank of America that with debit cards on online billing, you cannot stop a charge, period. I spent all day today on the computer and on the phone just trying to get my money back.
0 comments