I had an appointment scheduled for Thursday. The installer shows up and says he only does residential and can't do commercial installations. He tells me he will reschedule for Tuesday between 1 and 5 pm, since Monday was a holiday. At 4:35 pm on Tuesday, the installer calls to tell me he is in T. ...
I recently switched my cable service from WOW to Comcast, and boy was I pissed when I tried to get some help by phone. On 09/30/08 I was surprised to find that the help button on my remote did nothing. My first phone call was a useless person who kept repeating the same thing over and over, but ...
I've been a customer for 10 years. I had a receiver replaced back in April 08 because the prior one was not working properly. When I called, the man told me they would send a newer one at no charge. At no time during the conversation did he say that by accepting this unit I agreed to a two year ...
Beware when signing up for Direct TV. I recently signed up for Direct TV. Two days later, I called to cancel because the service turned out to be inferior to my cable service. When I spoke to Direct TV, they informed me that service could only be cancelled within the first 24 hours. After that, I ...
I am having the same problem with Direct TV. I am trying to cancel my service and am getting the same $300 cancellation fee for the supposedly "2-year" agreement. When I contacted them to see what they could do to keep me as a customer, they said to check my email for promotions. However, ...
I dumped Comcast today for Cable TV. Now I am using Direct TV which is FAR better and I HIGHLY recommend it. Comcast Digital TV was terrible the sound was garbled due to lousy implementation and bad technology Now ALL my channels are digital quality and NO garbled audio. I get MORE channels at a ...