I moved service from Direct tv from one address to a new address with my boyfriend at the time last winter. When the installer came out, I just wanted the old equipment set up with no new contract and when I came home the new equipment was there, I sent it back and hooked up the old and cintacted ...
This company is the epitome of bad service. I waited for them to fix my TV service, they went to not only the wrong address but the wrong STATE. Refused to fix the problem when it happened. AFter the event, they were all over me "ready to move on." Shoddy service from a shoddy company ...
Not the biggest problem i n the world, but we were new customers and already got one shut off notice over a "late" payment. OUR FIRST BILLING PERIOD! I thought it was a minor issue and requested a minor change in our billing, but I got so angry at the people on the customer service line, ...
First DirecTv offered rebated on First month bill in numerous areas of the agreement if you filed online which I did first day. First bill came no discount which I had to call and they said it would start on my second billing. (I expect at the end of the 12 months to be missing 1 month of ...
Around the first week of July, I received an advertisement form AT it was a mistake on AT&T and DirecTV’s part. I called AT&T so why did DirecTV get involved. This has been very frustrating. Why would I go from no contract to a two-year contract? It was not that major! The cost I am paying ...
My husband's debit card was charged for my final bill and for equipment charges for my direct tv account. My husband is not on the direct tv account and did not authorize them to use the card. I am not on his banking account and do not have any access to his account. During the majority of the time ...