My wife and I were in love with Uverse until we bought a house and were getting ready to move. We had them investigate the new address and they told us that we were good to go and set up the new installation. 1 day before that installation we got a call that said that the technology was not yet ...
DirecTv has poor customer service. Being newly divorced, and returning to my home after more than a year, I attempted to begin a new account with new equipment. The new equipment was partially delivered and a man came out to install it, but he could not figure out how to do so. He had to call for a ...
My apartment complex very unfortunately has a contract with Direct Path. I hate that the customer service is in the Philippines. That alone should be reason enough to avoid this company. Why are they employing Filipinos with our U.S. Dollars??? The Philippine customer service is a complete drag to ...
Had internet service and disconnected when moved out of area. Overpaid due to an incorrect bill sent. I am still waiting 2 months later for my refund. After several calls they told me I had equipment to return. I used my own, never used Comcast modem or router and if I had they would have been ...
It is absolutely terrible. They said we could get 12 mbps, that was not true, so they bumped us down to 6mbps and we paid for that for about 5 months even though the entire time we never got more than 3mbps. So they dropped us down to 3mbps and since then I am lucky to get more than 1.5mbps. I have ...
On 09-12 at around 4:00pm I responded to an add received in the mail. I spoke with a rep who lied to me about everything. He indicated I would get for 34.98 a month for the full two year contract phone service, 210 channels for one TV to include NFL Sunday Ticket and 12 MBS internet. I scheduled ...