I made an online reservation on Booking.com which stated that one child would stay free of charge. This was the bait. The hotel then implemented the switch and emailed me saying I would have to pay an additional $100 per night for the child, because the free child offer did not apply in the winter. ...
The general manager of the Buffalo Marriott (the one on Millersport Highway near SUNY Buffalo's Amherst campus) needs to go to hotel school or something because he is running a wreck. Here are the facts: 1) His front desk staff quoted my family and I $140 (per room, per night) but charged us $180 ...
When we bought the airline tickets one year ago and got into 9 fare club, the customer service representative told me that they will send an email to notify about any renewals. Our surprise when we got the credit card bill with a $59.99 charge for annual membership that automatically renews without ...
We booked a group trip through this outfitter and paid in full for the trip several months in advance. It was a hunting trip in a foreign Country, and the outfitter was supposed to provide us with all the information we needed before the trip as well as customs assistance on arrival and departure. ...
We were told we'd listen to one presentation, with a maximun time. When the second presenter exceeded the time we tried to get out free certificate for the get-away vacation, but were ordered to go back into the lecture room. When we then met with the salesman who was to give us the certificate it ...
I purchased a round-trip ticket in July. On my return a bus driver picked up a man at a rest stop. This man was intoxicated and rude to all the other passengers, he even tried to touch the female passenger in front of me. After about teo hours the driver pulled over because of him.instead of ...