Let me recount what a NIGHTMARE it was dealing with the Orbitz customer service staff: I originally called a sales agent to book a new flight from OKC to Washington DC (July 3-July 6) in order to use a credit I had on my account from a previous cancellation. I would normally book it through the ...
I purchased a time share from Bluegreen for Big Cedar Lodge and have never been able to stay there. They are always booked. When I tried to list it thru others, I never received any calls. They won't buy it, even for what I paid for it. They no longer rent out our points for us so we can at least ...
Unfortunately we did purchase Bluegreen Resort points. We have never got to use them. We were also told that they would sell our other time shares through a place called Pinnacle. We were told that they just worked exclusively on time share reselling. What they don't tell us, is that it is listed ...
I purchased two tickets for a round-trip from OKC to Norfolk on July 10. The person using the second ticket cannot now go, but AA says that for me to get a refund, the person listed on the second ticket must be dead. They will not let me use the ticket on a later date either. They offer no ...
I made an online reservation using Hotels.com for one night at the Philadelphia Airport Marriott. Due to events beyond my control, I had to cancel my reservation. I never stayed there. I called the actual hotel and they said because I made the reservation with Hotels.com, it would be up to them to ...
On May 29 I called Usairways to see if I could get a seat for travel on Friday due to a death in the family. I was told that I could get a seat and that the cost would be $348, I was fine with that. My mother was previously booked to travel on Flights 1638 and 4266 and I was given a seat on each of ...