Usacomplaints.com » Telecommunications » Complaint / Review: Bell South Corp-New Orleans - Relocation of business lines&DSL internet. #856502

Complaint / Review
Bell South Corp-New Orleans
Relocation of business lines&DSL internet

Matched an office transfer of the local office. Ensured the telephones and web will be the very first thing to become moved. Because not all places have landlines, needed to request jacks be mounted. Okay. The day arrived and also the technology was designed to contain it all completed between 9am and 1pm. Man turns up at 10-10:30am. Putters around outside for 30 mins then disappears. Returns about 40 minutes later and claims there is some problem having a container outside. (?) He'd be back very first thing the following day. Okay. Therefore, to be certain, I contact AT&T to verify that they can certainly be out early 24 hours later. They say yes it is ready up. Therefore, it is today 3pm about the second-day and that I have named them twice. Once at 7:45-8am to verify once more, because this can be a local office. I am only a little worried about no telephone or web for 2 times. Again they say yes it's along to get a technology to return out. Therefore, I wait. Today it is 2:20pm. I contact AT&T again. I obtain a woman in Louisville, KY. BTW, the repetitions attempting to assist aren't from New Orleans plus they completely understand my suffering. She sets me on-hold and attempts to get ahold of anybody within the practices within New Orleans. Actually it's 2:20pm within the morning. (not 5:10pm or 7:59am) The AT&T repetitions need to sign in along with you every two moments when you're on-hold. Obviously, it required around 20-30 minutes before she could easily get ahold of anybody within this town. She can't think that I'd not noticed from the specialist. Nada, Nothing, Zilch, No calls, no body in the doorway. Lastly, she gets ahold of somebody in the New Orleans workplace who informs her it is too late within the day-to emerge. (Okay I am livid today) after all... I was designed to get support recently for God's benefit. Does everybody in New Orleans start work on 9 and quit at 2. No surprise they've so much difficulty down below. Anyway the repetition, being within an office in Louisville, KY, can only just achieve this much for me personally seated below on my lazy back (no telephones or web who could work) waiting about the New Orleans workplace to send somebody out. I've to provide her credit, she would attempt to submit a "new" demand to obtain somebody out below. Atleast she's providing it the previous school try. Much better than I will state for that AT&T / BellSouth lot in New Orleans. Therefore, because it stands, I'm today still ready (cobwebs on my telephones) and quickly it'll be happening the 3rd morning without company phones or web for conversation. And guess what happens is interesting, I'dnot actually be along below except our organization is here now helping with building/strengthening levee walls for "these folks". But, hello, you know what, easily do not get my calls or easilyam unable to deliver communication towards the Corp, then hey no skin off my nose. Surfaces get built, surfaces do not get built. Que sera sera.

When it comes to New Orleans department of BellSouth... I really hope you possess a ship.


Offender: Bell South Corp-New Orleans

Country: USA   State: Louisiana   City: New Orleans

Category: Telecommunications

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