Usacomplaints.com » Telecommunications » Complaint / Review: AT&T - Highly Deceptive Sale Practices. #576993

Complaint / Review
AT&T
Highly Deceptive Sale Practices

Your organization utilized AT&T because of its company telephone lines for quite some time. An AT&T sales consultant approached us to recommend a brand new and less expensive support towards the finish of the agreement. Your worker repeatedly and particularly requested the AT&T sales consultant if this could change or increase the agreement by any means and was guaranteed by stated AT&T sales consultant that it'd not and we're able to stop any moment. Your company shifted to new practices many months later and experimented with stop the agreement. We were educated that people were today under a brand new agreement and evaluated a $1300 fee. We declined to pay for and required evidence of agreement written down. AT&T customer support never approached us about the problem and rather switched the problem to a group company.

We advised the collection company of the problem and described their deceptive practice. We shall currently use N&W and company credit companies to protect our credit score. Most of all we shall advise our customers of the scenario and function to make sure others don't encounter the exact same trouble. You'd believe using the high-volume of comparable grievances against AT&T that their administration might recognize misleading business methods result in disappointed clients. Disappointed clients usually abandon and inform others why. Whilst the grievances stack up customer-acquisition and income decrease. It is easy math and its own poor company.


Offender: AT&T

Country: USA   State: North Carolina   City: Wilmington

Category: Telecommunications

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