Usacomplaints.com » Telecommunications » Complaint / Review: Virgin Mobile - Keep whenever you stop their support getting. #186563

Complaint / Review
Virgin Mobile
Keep whenever you stop their support getting

Virgin Mobile demands the telephone be topped-up with atleast $20 every 90 days. You may set the telephone to topup instantly or you certainly can do yourself to it.

The very first issue I'd was using the top up function. I listed my charge card online and set the telephone since Virgin instantly to top-up provided a credit. That I didnot obtain the credit and once the telephone didnot topup, I called customer support. They needed care of it but everybody at customer support seemed under-20 and appeared hardly experienced in working with people. I actually got a little of perspective in one.

I'd the telephone for under annually, then got mobile phone support through Run. My top changed up environment online again to top-up that was manual therefore no further cash might continue the telephone. A couple weeks later, it topped another $20 up instantly. Virgin stated they don't return the balance after I named to stop the telephone. I'd $23 about the telephone. They would not move, although I tried contacting customer support. They'd formerly permitted $20 to be transferred by me to some friend's telephone, however I was told by them "we-don't do this."

Beware: Virgin could keep the total amount in your telephone whenever you stop your support.


Offender: Virgin Mobile

Country: USA

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google