My credit card was billed $24.99 for a "membership renewal" by this company on 06/29 without notifying me and without any authorization by me. It is obvious that this is an intentional action by Roadrunner Sports to bill unsuspecting former customers who might overlook this charge. When you call them to dispute the charge, you are greeted by a pre-recorded message cheerfully explaining that the recent charge on your card is just a renewal fee for your extremely valuable membership but if you would like to speak to someone about that charge just press "1". While they quickly agree to refund the charge (as yet I have not seen it!), this only serves to confirm that they are mass billing former customers hoping to pick up some free cash from those people to whom $24.99 is not the sort of charge that rings alarm bells ("Maybe I really did renew that membership, whatever it is?"). Any argument from them would only send customers to the BBB in droves. If they do not respond soon, I will dispute the charge through my credit card company and submit a report to the California BBB. As it is, I intend to submit a poor rating to www.resellerratings.com. The 10 minutes I had to spend to resolve the problem was ten minutes more than I should have. Additionally, the last purchase I made from Roadrunner Sports was more than a year ago. I never authorized them to retain any of my credit card information. This company is bad news - period.
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