Usacomplaints.com » Shops, Products, Services » Complaint / Review: Knott s Berry Farm - Poor Customer Service. #701360

Complaint / Review
Knott's Berry Farm
Poor Customer Service

I went with my loved ones of 6 to Knott's Berry Farm Pleased To create the 15.00 gift per individual to Gadgets for Kids on Sunday 12/12. We arranged at4:30 in the theater region to determine the Snoopy On-Ice 5:30 display. We were in-line a time prior to the display. The point kept shifting and quit right at us. We weren't permitted to begin to see the display since it had reached capacity. We all of US extremely surprised and saddened by this occasion since my 4 kids, spouse and that I enjoy this display. It's anything we anticipate viewing each year. All my kids are extremely youthful (ages 9,6, 3 and 2), plus one of these has Down Syndrome. It had been very difficult trying to explain to them that people wouldn't have the ability to begin to see the display this season. Sadly, due to difficult financial situations I can't afford to pay for another 75.00 simply to return and find out the display. I talked with Daryl Dossett, who stated he was performing as running supervisor of the playground for that evening, regarding this problem to determine if your rain-check might be released to ensure that we might go back to observe the display. He was cold, unsympathetic and uncaring to the scenario. He provided no aid or treatment for help solve my issue. I had been amazed to locate that Knott's Berry Village might have such bad customer support as it pertains to assisting households who require a small additional aid. I'd nevertheless enjoy any aid, to ensure that we might have the ability to the Snoopy Onice Display this season before Christmas.


Offender: Knott's Berry Farm

Country: USA

Category: Shops, Products, Services

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